
For many small and mid-sized e-commerce brands, Meta paid social has become a frustrating channel: rising CPMs, fierce competition from well-funded brands, and thin margins that make profitable customer acquisition increasingly difficult.
Olivida, a Netherlands-based skincare and beauty brand, faced exactly this problem.
Their solution wasn't to spend more on ads. It was to add influencer marketing, and in doing so, they didn't just fix their social media problem. They transformed the ROI of their entire marketing mix. Here's how they achieved a 7.2X ROAS, reduced their average customer acquisition cost (CAC) by more than 150%, and turned unprofitable Meta ads into a 2.6X ROAS channel, all using Influencer Hero.
Olivida is a skincare and beauty brand based in the Netherlands, offering a range of natural skincare products alongside tailored beauty advice through physical salons at multiple locations. Their business combines e-commerce with a recurring, high customer lifetime value (CLTV) model — meaning every new customer acquired efficiently compounds in value over time.
Prior to adopting influencer marketing, Olivida's online customer acquisition relied on two channels: Google paid ads and organic SEO. Both were working reasonably well, but there was a clear gap — social media remained either untapped or unprofitable.
When Olivida attempted to expand into social media via Meta paid advertising, the results were discouraging. Their Meta ROAS for cold acquisitions sat at just 1.1X — effectively break-even at best, and likely unprofitable once all costs were factored in.
The diagnosis was clear: high competition in the beauty and skincare space, combined with large enterprise brands inflating auction prices, made it structurally difficult for an SME to run profitable Meta campaigns using traditional ad creative. Without compelling, trust-building content that resonated with their target audience, paid social simply wasn't going to work.
KPIs the team focused on:
Rather than treating influencer marketing as a standalone channel, Olivida's strategic approach was to use it as a multiplier across their full marketing mix. The plan had two interconnected goals:
First, run a gifting and affiliate campaign to generate direct sales through influencers while keeping upfront costs low. Second, capture all influencer-generated content and feed it directly into Meta paid social as authentic creative — replacing brand-produced ads with real creator endorsements that consumers actually trust.
This dual-purpose strategy meant every investment in influencer relationships served two functions: direct revenue generation and paid social improvement.
Olivida focused exclusively on Instagram, specifically targeting beauty and skincare influencers whose audiences aligned with their core demographic. The selection criteria went beyond demographics — they prioritized creators who genuinely advocated for clean, natural beauty products, matching Olivida's own brand ethos.
A notable strategic expansion: the team also targeted makeup influencers, recognizing that great skincare is the foundation of every makeup routine. By reaching creators who operate at the intersection of skincare and makeup, Olivida accessed a broader but highly relevant audience that naturally cared about the quality of what they put on their skin.
This audience fit was critical. Skincare products depend on trust far more than impulse — consumers need to believe a creator genuinely uses and benefits from a product before they'll try it themselves. Selecting influencers whose values and content naturally aligned with Olivida's products made that trust far easier to establish.
Using Influencer Hero's automated outreach tool, Olivida reached out to hundreds of relevant beauty and skincare influencers with a single click. The platform's drip campaign functionality meant follow-ups were handled automatically, dramatically increasing reply rates without requiring manual effort.
This scale of outreach — which would have been operationally impossible to manage manually — allowed Olivida to receive enough responses to genuinely select the best partnerships rather than accepting whoever replied first.
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Once influencers agreed to collaborate, Olivida used Influencer Hero's automated gifting feature to dispatch products directly to creators. The streamlined dispatch process meant products reached influencers quickly and without administrative overhead, keeping the campaign moving at pace.
Gifting was structured as the entry point to the relationship — low cost, low commitment, and designed to identify which creators genuinely connected with the products and were capable of driving conversions.
Each participating influencer was enrolled in Influencer Hero's affiliate payments program, receiving a commission on all tracked sales they generated. This structure accomplished two things simultaneously: it aligned creator incentives with brand outcomes, and it ensured that the content produced felt authentic rather than transactional — influencers sharing genuine product experiences they were motivated to promote well.
Affiliate commissions also meant Olivida's cost scaled with results. For a brand with limited marketing budget trying to prove a new channel, this risk management was essential.
This step was the strategic masterstroke that separated Olivida's approach from a standard influencer campaign.
Using Influencer Hero's automatic content capture feature, every piece of influencer-generated content was automatically detected and organized in a centralized content library. Built-in permission request templates allowed Olivida to quickly secure rights to use the content in paid advertising.
That content was then deployed directly into Meta cold acquisition and retargeting campaigns — replacing brand-produced creative with authentic influencer endorsements. The results were dramatic: Meta ROAS for cold acquisitions climbed from an unprofitable 1.1X to 2.6X, making paid social a viable acquisition channel for the first time.
As Daimy Boot, CEO of Olivida, noted: "One of the most convenient features of Influencer Hero is the automatic content collection feature" — a capability that turned every influencer post into a multi-purpose marketing asset.
The 7.2X ROAS was calculated against all-in marketing costs: product COGS, shipping, and affiliate commission payments. This is a conservative and honest measure — and it still delivered returns that made influencer marketing Olivida's strongest-performing acquisition channel from launch.
The 7 top performers identified through the initial campaign were formally welcomed into a brand ambassador program for ongoing long-term partnerships — a relationship infrastructure that will continue generating returns well beyond the initial campaign investment.
The improvement in Meta ROAS from 1.1X to 2.6X is arguably as significant as the influencer campaign ROAS itself. It demonstrates something that's often underappreciated about influencer marketing: its value isn't limited to the direct sales it generates. Authentic creator content, when repurposed into paid media, outperforms brand-produced creative because it carries social proof that consumers respond to.
For Olivida, this turned Meta from an unprofitable channel they were struggling to justify into a scalable acquisition engine — and it happened as a direct byproduct of their influencer program.
With a recurring business model and high CLTV, the impact of reducing CAC by more than 150% is compounding. Every efficiently acquired customer is worth significantly more than their initial purchase. By making influencer marketing the primary vehicle for new customer acquisition, Olivida opened a sustainable growth path that paid social alone could never have provided.
Olivida's results demonstrate something important: influencer marketing, done systematically, doesn't just generate direct sales. It makes every other marketing channel work better. The 7.2X ROAS from influencer content is compelling on its own. The transformation of Meta paid social from 1.1X to 2.6X ROAS — fueled by authentic UGC captured automatically through Influencer Hero — is what turns a good campaign into a full-funnel growth strategy.
By using Influencer Hero to automate outreach, gifting, affiliate tracking, and content collection, Olivida built a scalable influencer program that a lean team could operate without being overwhelmed. The platform handled the infrastructure; the brand focused on the relationships and the results.
If your brand is struggling to make paid social work, or you're looking for a higher-ROI acquisition channel than the ones you're currently running, book a free demo with Influencer Hero to see how the platform can help you replicate Olivida's approach.

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