Best 10 User Generated Content (UGC) Platforms - Features, Review & Pricing

April 26, 2024
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Peter Nettesheim
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Best User Generated Content (UGC) Platforms - Features, Review & Pricing

User-generated content (UGC) software has become a staple in digital marketing strategies, allowing brands to leverage authentic content created by their customers and fans. Here, we explore the top 10 UGC platform or software options that help brands curate, manage, and enhance their user-generated content across various platforms.

Top 10 User Generate Content (UGC) Platforms

  1. Influencer Hero
  2. Lolly
  3. Tint
  4. Bazaarvoice
  5. Flowbox
  6. Yotpo
  7. Emplifi
  8. Billo
  9. Dash Hudson
  10. Skeepers

<img src="Best-UGC-software-alternatives.png" alt="Best UGC software pricing comparison with top 10 alternatives">
Top 10 User Generated Content (UGC) Software: price, commitment, and reviews

<img src="Best-UGC-software-alternatives.png" alt=" Best UGC software social media coverage comparison with top 10 alternatives">
Top 10 User Generated Content (UGC) Software: Social Media Coverage

1. Influencer Hero

<img src="Influencer-hero-software.png" alt="Influencer hero software landing page">

Key UGC features:

Influencer Hero excels in automatically tracking all influencer content, including images and videos, across multiple platforms. It identifies relevant user-generated content that aligns with brand values and campaigns, ensuring a seamless integration into marketing strategies.

Other key features:

Beyond UGC capabilities, Influencer Hero offers a comprehensive suite of tools designed for influencer marketing management, including an Influencer Finder with detailed filters, Influencer Outreach, Influencer CRM for relationship management, and tools for Affiliate & Payments handling. Additionally, it provides Influencer Gifting and robust Reporting and Analytics to track campaign performance.

Integrations:

The platform supports integrations with major ecommerce and social media platforms such as Shopify, WooCommerce, Magento, Instagram, and Klaviyo, enhancing its utility for ecommerce businesses.

Industry vertical:

Influencer Hero is tailored for a variety of industries, including Beauty, Fashion & Retail, E-commerce, Food & Beverage, and Fitness.

Who is it for?:

The software is ideal for Direct-to-Consumer (D2C) ecommerce brands and marketing agencies looking for a versatile tool to manage and optimize their influencer marketing efforts.

Pricing & Reviews

  • Pricing: Starts from $249/month 
  • Offers free trials: No 
  • Reviews: 4.9 (source: Shopify app store)

Customer support:

Influencer Hero provides round-the-clock live chat support, ensuring fast and efficient resolution of any issues, complementing its comprehensive software offerings.

General information:

Influencer Hero has established itself as a leader in the influencer marketing space, known for its robust platform that facilitates seamless interaction between brands and influencers, driving engagement and conversions through authentic content.

  • Founding year: 2017 
  • Locations: London, New York, Singapore 
  • Number of employees: 37 
  • LinkedIn profile

2. Lolly

Key UGC features:

Lolly offers a UGC gallery that creates a visually appealing and interactive display of user-generated content. This feature enables brands to showcase real customer experiences and stories effectively.

Other key features:

Alongside its UGC capabilities, Lolly provides tools for influencer search and CRM, alongside comprehensive reporting and analytics to measure the impact and reach of user-generated content.

Integrations:

The platform primarily integrates with Shopify, making it a convenient choice for Shopify-based retailers looking to enhance their user engagement and content strategy.

Industry vertical:

Lolly focuses on industries such as Beauty, Fashion, and Retail, providing tailored solutions that enhance brand engagement in these visually driven sectors.

Who is it for?:

It serves D2C ecommerce brands and marketing agencies that are focused on creating visually rich and engaging content strategies.

Pricing & Reviews:

  • Pricing: Not publicly available
  • Offers free trials: No
  • Reviews: 4.7 (source: G2)

Customer support:

Lolly offers phone support and in-person meetings, providing a more personalized support experience to its clients.

General information:

Lolly is recognized for its intuitive design and user-friendly interface, which empower brands to harness the power of UGC in transforming their customer interactions and enhancing their digital presence.

3. Tint

Key UGC features:

Tint specializes in customizable content displays, allowing users to curate and showcase UGC across various digital platforms. This flexibility ensures that the content aligns with the brand’s aesthetic and campaign goals.

Other key features:

The software also enables the publication of UGC across any marketing channel, supporting a holistic approach to content management that extends beyond traditional social media platforms.

Integrations:

Tint integrates with various tools like Zinrelo, Hootsuite, Canva, Acquia DAM, and Mailchimp, providing a robust infrastructure for content management and marketing automation.

Industry vertical:

The platform caters to industries like Fashion, Beauty, Wellness, Retail, and Consumer Goods, offering solutions that are adaptable to the diverse needs of these sectors.

Who is it for?:

It is well-suited for D2C ecommerce brands and marketing agencies looking for a versatile and customizable UGC management tool.

Pricing & Reviews:

  • Pricing: Not publicly available
  • Offers free trials: No
  • Reviews: 4.4 (source: G2)

Customer support:

Tint offers comprehensive support options including live chat, phone, and email support, ensuring users receive assistance whenever needed.

General information:

Tint is praised for its innovative approach to UGC management, helping brands to effectively leverage customer content to build authenticity and trust in their market.

4. Bazaarvoice

Key UGC features:

Bazaarvoice specializes in managing ratings and reviews, enabling users to submit their feedback directly on product pages. This feature facilitates authentic user interactions and builds trust through transparency.

Other key features:

The platform focuses heavily on customer review-driven feedback about products, which not only enhances product discovery and sales but also provides valuable insights for improving product offerings.

Integrations:

It integrates with major ecommerce platforms like Magento, BigCommerce, and Salesforce Commerce Cloud, which streamlines the management of reviews and UGC across multiple channels.

Industry vertical:

Bazaarvoice serves a variety of sectors, including Apparel, Electronics, Food & Beverages, and Health, making it versatile for businesses in numerous markets.

Who is it for?:

The software is particularly suitable for Direct-to-Consumer (D2C) ecommerce brands that prioritize customer feedback and want to foster a community around their products.

Pricing & Reviews:

  • Pricing: Not publicly available
  • Offers free trials: No
  • Reviews: 2.2 (source: Shopify app store)

Customer support:

Bazaarvoice offers live chat and phone support, ensuring that users can get help quickly whenever they encounter issues or have questions.

General information:

As a pioneer in the field, Bazaarvoice is known for its comprehensive approach to UGC and review management, helping brands to not only collect but also intelligently utilize customer feedback to boost sales and enhance product development.

5. Flowbox

Key UGC features:

Flowbox introduces the concept of Visual UGC Discovery, which allows brands to discover and utilize visual content created by their audience, significantly enhancing the authenticity and appeal of their marketing campaigns.

Other key features:

The platform also provides management tools for customer reviews, helping businesses to monitor and respond to customer feedback efficiently.

Integrations:

With integrations into Salesforce, Wordpress, and Magento, Flowbox offers seamless content management and syndication capabilities across various digital platforms.

Industry vertical:

It targets industries such as Apparel & Fashion, Footwear, Furniture, and Beauty, where visual content plays a critical role in influencing consumer purchasing decisions.

Who is it for?:

Flowbox is designed for D2C ecommerce brands and marketing agencies that require sophisticated tools to manage and showcase visual UGC in an impactful way.

Pricing & Reviews:

  • Pricing: Not publicly available
  • Offers free trials: No
  • Reviews: 4.3 (source: Gartner)

Customer support:

Customer support options include live chat and email support, ensuring that users can resolve issues and optimize their use of the platform effectively.

General information:

Known for its innovative approach to visual content management, Flowbox empowers brands to transform their user-generated content into compelling marketing assets that drive engagement and sales.

6. Yotpo

Key UGC features:

Yotpo excels in collecting user reviews and photos, providing brands with tools to encourage customers to share their experiences and enhance the credibility of their offerings.

Other key features:

In addition to its robust review management, Yotpo offers features like loyalty and referral programs, which help to increase customer engagement and incentivize repeat purchases.

Integrations:

The platform supports integrations with major ecommerce systems like Shopify, Magento, and WooCommerce, facilitating a cohesive user experience and streamlined content management.

Industry vertical:

Yotpo serves a broad range of industries, including Fashion, Beauty, Electronics, and Home Goods, providing versatile solutions tailored to diverse market needs.

Who is it for?:

Ideal for ecommerce businesses of all sizes, Yotpo helps brands leverage UGC to build trust and community among their customer base.

Pricing & Reviews:

  • Pricing: $79.99 / Month
  • Offers free trials: Yes
  • Reviews: 4.5 (source: Big Commerce)

Customer support:

Yotpo provides a comprehensive support system that includes live chat, email, and phone support, ensuring businesses have the resources they need to succeed.

General information:

Yotpo is renowned for its integrated approach to UGC and ecommerce marketing, helping brands to effectively gather, manage, and utilize customer content to enhance their online presence and sales.

7. Emplifi

Key UGC features:

Emplifi focuses on social media content curation, allowing brands to gather and repurpose user-generated content across their digital platforms. This helps brands maintain an active and engaging online presence that reflects authentic customer experiences.

Other key features:

Apart from UGC curation, Emplifi offers social media marketing tools, customer service solutions integrated across social platforms, and insightful analytics that measure engagement and campaign performance.

Integrations:

The platform integrates seamlessly with major social media channels, enhancing its capability to manage content and interactions efficiently.

Industry vertical:

Emplifi is particularly beneficial for industries such as Entertainment, Retail, and Consumer Electronics, where social media plays a crucial role in marketing strategies.

Who is it for?:

This software is ideal for brands and agencies that manage heavy social media interactions and require a comprehensive tool to streamline their social media management and customer engagement.

Pricing & Reviews:

  • Pricing: Not publicly available
  • Offers free trials: No
  • Reviews: 4.1 (source: Gartner)

Customer support:

Emplifi offers robust support options, including live chat and email support, to ensure users can optimize their use of the platform without interruptions.

General information:

With its strong focus on social media engagement, Emplifi stands out as a leader in integrating UGC with social media strategies, helping brands to enhance their online presence and interact effectively with their audience.

8. Billo

Key UGC features:

Billo excels in video UGC creation, enabling brands to connect with content creators who produce customized video content that resonates with target audiences. This content is instrumental in driving higher engagement and building trust through visual storytelling.

Other key features:

The platform facilitates easy collaboration between brands and creators, streamlining the process of content creation and distribution, thus ensuring that the content is both authentic and high-quality.

Integrations:

While specific integration details are not listed, Billo's focus on video content makes it compatible with various marketing platforms that prioritize multimedia content distribution.

Industry vertical:

Billo is particularly useful for industries like Beauty, Health & Wellness, and Consumer Goods, where video content can significantly influence consumer perceptions and behaviors.

Who is it for?:

It is tailored for brands that want to leverage video UGC to captivate and engage their audience, providing a dynamic way to showcase their products and services.

Pricing & Reviews:

  • Pricing: $500/month
  • Offers free trials: No
  • Reviews: 4.2 (source: G2)

Customer support:

Billo provides customer support through dedicated channels, ensuring that clients receive the necessary assistance to maximize the impact of their video content campaigns.

General information:

Billo is recognized for its innovative approach to video UGC, offering brands a powerful tool to enhance their marketing with genuine and compelling video content created by real users.

9. Dash Hudson

Key UGC features:

Dash Hudson provides advanced tools for visual marketing, including UGC curation and analytics. The platform enables brands to identify high-performing content and automate the process of obtaining rights to user-generated images and videos.

Other key features:

The software also offers comprehensive insights and analytics, which help brands measure the effectiveness of their visual content strategies across various channels, including Instagram and Facebook.

Integrations:

Dash Hudson integrates with leading social media platforms, enhancing its capability to manage and optimize visual content across a brand's digital presence.

Industry vertical:

This platform is ideal for sectors like Fashion, Beauty, and Luxury Goods, where visual appeal is key to attracting and retaining customer interest.

Who is it for?:

Dash Hudson is designed for brands that focus heavily on visual storytelling and require a sophisticated tool to manage their visual content effectively.

Pricing & Reviews:

  • Pricing: $249 / month 
  • Offers free trials: Yes
  • Reviews: 4.7 (source: G2)

Customer support:

The platform provides excellent customer support, including dedicated account management and strategic consulting, to ensure brands achieve their marketing objectives.

General information:

Known for its robust analytics and content management features, Dash Hudson helps brands not only to collect but also strategically use UGC to drive engagement and conversions.

10. Skeepers

Key UGC features:

Skeepers offers comprehensive solutions for collecting and showcasing reviews and testimonials, which help to enhance brand credibility and consumer trust.

Other key features:

In addition to UGC management, Skeepers provides tools for voice of the customer analytics, customer satisfaction surveys, and AI-driven insights that inform marketing strategies.

Integrations:

The platform integrates with various CRM and marketing automation tools, ensuring a seamless flow of customer feedback into broader business processes.

Industry vertical:

Skeepers serves a wide range of industries, including Retail, Hospitality, and Services, where customer feedback is crucial for maintaining quality and satisfaction.

Who is it for?:

It is particularly suited for businesses that prioritize direct customer feedback and want to incorporate these insights into their marketing and customer service strategies.

Pricing & Reviews:

Customer support:

Skeepers ensures comprehensive support through multiple channels, including live chat and email, to provide timely assistance to its users.

General information:

With its focus on customer feedback and analytics, Skeepers stands out as a platform that helps brands not only to gather but also to intelligently analyze and respond to customer sentiments, driving improvements and customer loyalty.

Conclusion: Insights from the Top 10 UGC Platforms

Exploring the top 10 UGC platforms reveals a diverse range of software designed to empower brands with the tools needed to harness authentic user-generated content. From seamless integrations with marketing stacks and social media platforms to advanced features for content management and rights automation, these platforms enhance customer engagement, build brand trust, and improve SEO performance. Choosing the right UGC software can significantly elevate your digital marketing strategy by leveraging real, impactful content created by your audience.

FAQs
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